GET BONUSPrivacy Policy
This Privacy Policy describes how we handle your personal data on pragmaticplay-demo.uk Your privacy matters to us, and we process every detail under the General Data Protection Regulation and the laws of Malta. The sections below cover what we collect, why we collect it, and the control you keep over your own information.
Who We Are
Pragmatic Play acts as the data controller for the personal data in this policy. We build games for licensed operators, not for players directly, so the data here comes from website use rather than casino accounts.
Our Data Protection Officer answers privacy questions and rights requests at [email protected] . For formal notices or legal correspondence, write to [email protected]. We treat any email as received on the next business day.
The Data We Collect
We collect only a small set of data from your visit. We are a B2B supplier with no player accounts, so we hold no financial, identity, or gameplay records. What we gather supports the running of the website and nothing else. The table below lists each type.
| Data type | Examples |
|---|---|
| IP address | Your network address on each visit |
| Age confirmation | Your answer to the age check |
| Device data | Browser, operating system, screen, and device type |
| Browsing data | Pages viewed, time on site, navigation path |
| Preference data | Language and display settings you choose |
| Communication data | Details you send through our contact forms |
Why We Process Your Data
We process your data only on a lawful basis. We fix a clear purpose first, then tie it to the legal ground that backs it. We never use your data beyond those purposes. The table maps each purpose to its legal ground.
| Purpose | Legal basis |
|---|---|
| Running and improving the website | Legitimate interest |
| Verifying your age | Legal obligation |
| Detecting and stopping fraud | Legitimate interest |
| Site analytics and research | Legitimate interest |
| Checking compliance with our Terms | Legitimate interest |
| Marketing communications | Consent |
Marketing and Consent
We send marketing only with your consent. That covers promotions and product news by email, SMS, phone, or social channels, plus any personalised research into what you like. You can pull that consent at any time through the contacts in this policy. A withdrawal stops future marketing, and it leaves earlier, lawful processing untouched.
Who We Share Your Data With
We pass your data on for lawful reasons only, and we do not sell it to anyone. The recipients fall into three groups:
- Processors that work for us under contract, such as hosting and analytics providers, all under the same protection standard;
- Public authorities or courts that make a lawful demand, for cases such as a money-laundering inquiry;
- Group companies that support how the website runs.
Data Outside the EU
We keep your data inside the European Union as a rule. A transfer beyond the EU remains the exception, not the norm. Any such transfer runs under safeguards that hold your data to the same standard, and we update this policy to record it.
How Long Do We Keep Your Data
We hold your data only for the time necessary for the relevant purpose. Once that purpose ends, we erase the data from our systems. Two cases let us keep it longer: a legal duty to retain it, or an active claim where we need it to defend our position.
How We Protect Your Data
We guard your data with technical and organisational measures across collection, storage, and use. Only authorised staff reach it, and strict confidentiality binds every one of them. We review these controls in line with current practice and the risks each activity carries.
Your Privacy Rights
Data protection law gives you a set of rights over your data. Use any of them by writing to [email protected]. Here are some of the main rights you have:
- Access. Ask for a copy of the data we hold on you and details of how we use it;
- Rectification. Ask us to fix data that is wrong or incomplete;
- Erasure. Ask us to delete data we no longer need;
- Restriction. Ask us to pause processing during a dispute or a check;
- Portability. Receive your data in a structured, machine-readable form;
- Objection. Object to processing we base on legitimate interest, and to profiling;
- Automated decisions. Object to a decision that automation alone produces, where it affects you.
We reply within one month of a request. A complex or high-volume case can add up to two more months, and we will tell you first. We may ask for proof of identity to protect your data. On a refusal, we explain why. You can also complain to the Office of the Information and Data Protection Commissioner in Malta at idpc.org.mt.
Your Responsibilities
You give us accurate and complete data when the site asks for it, and you keep it current. False or incomplete information breaks this policy. On a reasonable suspicion of that, we may reject a registration or suspend an account, with no claim to compensation on your side.
Cookies
Our site uses cookies. Our Cookie Policy explains the types, the data they touch, and how you manage them.
Changes and Contact
We update this Privacy Policy from time to time. An update goes live on this page and takes effect from that point, and we flag any material change. The current effective date sits at the top. For any privacy question, email [email protected].